Atlanta Retail Consulting

Sample Operations Training Format

 

The format for the re-training process is expected to resemble a day-long seminar. A potential road-map for the training to be considered is as follows:



SAMPLE TRAINING FORMAT:
 
Timetable:
Training Start Time:  8:30 am
Training Stop Time:  5:00 pm
Lunch Break: Approx noon - 1:15 pm (Lunch is not served as a part of the seminar, however, numerous lunch spots are nearby)

Seminar Leader:  Atlanta Retail Consulting Team Members
 
Cell Phones: We do ask for the benefit of the other participants that all cell phones are turned off or set to vibrate during the training process unless mentioned otherwise.

Refreshments: Coffee, soft drinks, and water will be provided.

Suggested dress: Business casual
 
Training Agenda Overview:
The purpose of the training will be to re-acquaint all operational management with our core field operational procedures. We will take numerous short breaks during the day between topics. The training will be structured to be interactive and will include a few energetic exercises designed to maintain high interest levels and be very informative. Handout material will be provided.


Potential Training Module options include:

  • Production versus Productivity
  • Employing Operational Metrics
  • How to best employ Task Productivity Standards
  • Current Procedures and Best Practice Tweaks
  • Workload Balancing Techniques
  • Work Area Layout (Area Redesign)
  • Utilizing Proper Equipment
  • Simple Performance Coaching Techniques
  • Coaching Practice
  • Questions and Go-Forward Planning

Topics may be added or modified as appropriate. We will structure the training to explore each topic as deeply as necessary given each retailer's individual circumstance.

The lunch break will be approximately one hour and we will offer suggestions for near-by lunch locations available to you to help you decide where to eat OR lunch will be provided. We do ask that you try to eat and return in the time allotted for the meal, so we can resume the training without interruptions.

Training Style:
The training will be as interactive as possible. It will not just be a day of a speaker discussing topics. Our plan is to have the audience interact together to teach each other - in addition to the discussion leader presenting information. This style tends to make a training more enjoyable as numerous new thoughts and perspectives are offered by the audience to help you learn. The pace of the training will depend on the level of audience participation and interaction. Helpful audience interaction will be encouraged.